Privacy Policy

Xur Digital respects your privacy and aims to keep the collection and use of personal data simple, limited, and transparent.

This Privacy Policy explains how personal information may be processed when you visit xurdigital.com, contact us, or interact with the public pages of our website.

Who we are

Xur Digital develops digital products designed around real-world needs.

Brand: Xur Digital
Contact: hi@xurdigital.com
Privacy and data requests: support@xurdigital.com

The legal identity and, where required, additional contact information of the data controller shall be provided in accordance with applicable data protection legislation.

Information we may process

The Xur Digital website is designed to collect as little personal data as reasonably necessary.

Depending on how you use the website, we may process:

• information you voluntarily provide when contacting us by email;
• your name, email address and other information included in your message;
• basic technical information necessary for the website to operate securely, such as IP address, browser information, device information, access time and server logs;
• cookie or similar technical information where required for essential website functionality.

We do not require visitors to create an account simply to browse the Xur Digital website.

How we use information

Personal data may be processed to:

• respond to questions, product inquiries and support requests;
• communicate regarding products or possible collaboration;
• operate, maintain and secure the website;
• investigate technical problems or misuse;
• comply with applicable legal obligations;
• protect our legitimate legal and operational interests.

We do not collect personal data merely because it might be useful in the future.

Legal basis

Where Turkish (Türkiye) data protection law applies, personal data is processed in accordance with the applicable conditions under Law No. 6698 on the Protection of Personal Data (KVKK).

Where the GDPR applies, processing may be based, depending on the circumstances, on:

• performance of a contract or steps requested before entering into a contract;
• compliance with a legal obligation;
• legitimate interests in operating, protecting and improving our services;
• consent, where consent is legally required.

KVKK requires data subjects to be informed of the identity of the controller, processing purposes, possible recipients, collection method and legal basis, and their statutory rights. GDPR Article 13 similarly requires information including controller identity, purpose, legal basis, recipients where applicable and additional transparency information.

Cookies and analytics

We aim to keep tracking to a minimum.

The website may use cookies or similar technologies that are technically necessary for functionality, security or website administration.

Xur Digital does not currently use advertising cookies or behavioural advertising technologies on this website.

If analytics or other non-essential tracking technologies are introduced in the future, this policy and the website’s cookie controls will be updated where required.

Service providers

We may use trusted third-party service providers for functions such as:

• website hosting;
• domain and infrastructure services;
• email services;
• security and technical maintenance.

These providers may process limited information only to the extent necessary to provide their services and subject to applicable contractual and legal requirements.

International transfers

Some infrastructure or service providers may process information outside Türkiye or the country in which a visitor is located.

Where personal data is transferred internationally, Xur Digital will apply the safeguards required by applicable data protection legislation.

Data retention

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

For example, correspondence may be retained for the period necessary to respond to an inquiry, maintain appropriate business records, resolve disputes or comply with legal obligations.

When information is no longer required, it is deleted, anonymised or securely disposed of where reasonably practicable.

Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, network or electronic communication method can be guaranteed to be completely secure.

Your rights

Depending on the applicable law and your location, you may have rights concerning your personal data, including the right to:

• request information about whether your personal data is being processed;
• access your personal data;
• request correction of inaccurate or incomplete information;
• request deletion or erasure where legally applicable;
• object to or request restriction of certain processing;
• request information about parties to whom data has been transferred;
• exercise other rights provided under applicable data protection legislation.

Under KVKK, the specific rights of data subjects are provided under Article 11, and the controller must inform individuals about those rights as part of its disclosure obligation.

Requests may be sent to:  support@xurdigital.com

Additional verification may be requested where reasonably necessary to confirm the identity of the person making a request.

Product-specific privacy policies

Xur Digital products may process different types of information depending on their purpose and functionality.

Where applicable, each product has or will have its own privacy information explaining its specific data practices.

For example:

The privacy policy of a specific product takes precedence regarding personal data processed through that product.

Third-party links

Our website may contain links to third-party websites, application stores or services, including Google Play.

Xur Digital is not responsible for the privacy practices of independent third parties. Visitors should review the privacy information provided by the relevant service.

Changes to this policy

This Privacy Policy may be updated when our website, products, technology or legal obligations change.

The latest version will be published on this page together with its effective or last-updated date.